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RENTERSVINE.CA WEBSITE TERMS AND CONDITIONS

Thank you for your interest in Renters Vine. Rentersvine.ca is the exclusive property of VOOY GROUP CANADA Inc. Edmonton, Alberta. Hereinafter referred to as “Us”, “We”, or “Renters Vine”.The Terms of Use have to be considered jointly with our Privacy Policy and our Pricing Policy.

Renters Vine provides a collection of services, including without limitation providing an online presence for Users to view, rent, or post Rental Listings and other Content, subject to the following Terms of Use. By using the Service in any way, you are agreeing to comply with the Terms of Use and other Renters Vine Policies. In addition, when using particular Renters Vine services, you agree to abide by any applicable posted guidelines for all Renters Vine Services, which may change from time to time. Should you object to any term or condition, any guidelines, or any subsequent modifications thereto or become dissatisfied with Renters Vine in any way, your only recourse is to immediately discontinue use of Renters Vine. Renters Vine has the right, but is not obligated, to strictly enforce the Terms of Service and other Renters Vine Policies through self-help, community moderation, active investigation, litigation and prosecution.

1. Definitions
By “Terms of Use,” we refer to the terms set forth herein.
By ”User”, we refer to all individuals or entities that access the site, whether the user is a member or not.
By ”Member”, we refer to all individuals or entities that are registered on the site in order to use its services.
By “Site” we refer to https://www.rentersvine.ca, including any subdomains, and any replacement or successor URL, or portions thereof, (hereinafter referred to as “Site” or “Renters Vine”).
By ”Member Account”, we refer to the private area reserved for each member. It is accessible via a password and contains personal information regarding the member.
By ”Owner”, we refer to each member who lists at least one item for rent, using the Renters Vine website.
By ” Renter”, we refer to each member who rents an item on the site.
By ”Rental Agreement”, we refer to the agreement made between the Owner and the Renter, obligating the Owner to transfer the usage of the item (object of the contract), and obligating the Renter to pay in exchange an amount, determined in advance or defined by the rental agreement.
By ”Rent”, we refer to the payment made by the Renter to the Owner in order to enjoy usage of the item.
By ”Rental Listing”, we refer to the information published by the Owner advertising an item available for rental.
By ”Reservation Request”, we refer to the request made by a Renter to rent a particular Rental Listing.
By ”Acceptance of the Reservation or Booking Request”, we refer to the online acceptance by the Owner of a Reservation Request made by a Renter, and the concurrent creation of an effective contract between the Owner and the Renter for a particular rental item.
By “Personal Information”, we refer to any personally identifiable information collected through the Site about the individual, including but not limited to the individual’s name, address, and telephone number.
By “Service”, we refer to the Services that Renters Vine offers through its website, including but not limited to providing an online presence to view, rent, or post Rental Listings and other Content.
By “Content”, we refer to Rental Listings, comments, messages, text, files, images, photos, video, sounds, or other materials posted on, transmitted through, or linked to the Site.
By “Policies”, we refer to all Renters Vine’s Policies, including but not limited to Renters Vine’s Terms of Use, Pricing Policy, Privacy Policy, Affiliation Conditions, and Forum Guidelines.
By “Renters Vine”, “we”, “us”, “our”, We refer to Renters Vine , its officers, directors, agents, subsidiaries, joint ventures or employees, or anyone acting on its behalf.
By “Price” We refer to the financial payment given to the Owner by the Renter in order to gain use of the Item.
2. Website Description
Renters Vine is not a party to any Rental Agreement. Renters Vine does not itself offer any rental services. The site is an online marketplace only, designed for the unique purpose of putting people who want to rent things in touch with people who have things to rent. We never intervene in the transaction between the Renter and the Owner. Renters Vine cannot thus be considered part of the Rental Agreement between members of the Site.Renters Vine exercises no control over the quality, safety or legality of Items listed, or over the truthfulness or accuracy of the Rental Listings, or over the ability of Owners to rent the Items listed or over the ability of Renters to rent or pay for the rental of any Items. We do not guarantee that the Parties will complete any or all terms of the transaction. Any security deposits or guarantees required by the Owner in whatever form, remains the sole responsibility of the Renter and Owner. Renters Vine is not responsible for the collection, retention, or refunding of any security deposit, for the control of the exact identity of the Owner and the Renter, or for collecting money owed by the Renter to the Owner or by the Owner to the Renter.
Listing Fees Owed By Owner Except for promotional offers that are explicitly published on the Site, renewable listing fees are owed by the Owner to Renters Vine for publishing Rental Listings online.
Public v. Private Areas – The Site contains an area open to the public and a private area accessible only by Members.The public area allows access to the Members Rental Listings. The private area is the part of the site that is accessible only after Member authentication. Members must enter his/her password to enter the private area. The private area allows Members to:
Access personal information ;
Create and manage Rental Listings;
Contact Owners through Renters Vine’s messaging system
Provide access to a collaboration of tools
Submit booking requests to owners
3. Conditions of Registration and Membership Status
Our services are reserved to persons lawfully capable, or authorized to be part of a rental contract. If you do not comply with these conditions, you cannot use our services. In addition, we reserve the right to suspend or close Member Accounts without notice for any reason, including, but not limited to:
Violation the Terms of Use, or other Renters Vine Policies;
Inability to identify, verify or authenticate the origin of a Rental Listing;
Making false statements;
Diffusion of confidential, illegal or offensive content (For example, pornography, libel, trade secrets, discriminatory content, incitement of violence and racial, religious or ethnic hatred);
Breaches in moral standards;
Use, copying or diffusion of copyright protected works without express authorization;
Abusive or fraudulent use of collaboration tools (spam of comments, spam of clicks etc.);
Diffusion of unsolicited commercial messages (“Spam”).
You will not hold Renters Vine, its officers, directors, agents, subsidiaries, joint ventures or employees) liable for claims, demands or damages (actual and consequential) of any kind for the closing of a Member Account.
The Member Account is personal and cannot be transferred to a third party.
The member commits to keep confidential the password he or she chooses for accessing his or her Member Account. The Member Account and the password are personal and cannot be shared, communicated or transferred to any other individual or entity, except as required by law.
The member recognizes and accepts being solely responsible for use of his password and Member Account. The Member accepts being held solely responsible for all consequences and obligations generated by use of his/her password and Member Account by a third party.
The member recognizes and accepts as well that the site can consider usage of his Member Account, username or password as proof of the usage of the Site by this Member. All usage of the Site by way of these elements attributable to the Member is considered as being made by the Member. All evaluations, ratings information and comments are also specific to the Member.
Registration of a Member Account implies, in particular, to provide a valid email address that will be used to communicate between the Member and the Site, and will be used as the unique identifier for the Member Account. All email communications sent by the Site to the Member is understood as having been received by the Member, who takes full knowledge thereof.
In addition, the Member accepts to provide a physical address, which is required by Renters Vine upon registration of the Member Account and the publication of Rental Listings by Owners, in order to make the best usage our of the geo-localization tools.
4. Fees and Commissions
Access, registration and usage of the website are free.
Our policies pertaining to Rental Listing fees (corresponding to the online publication of items available for rent), paid tools and services available on the site (Pricing) page are part and incorporated as reference of the present General Terms of Use.
Renters Vine reserves the right to change at any time its policies regarding Rental Listing fees and other services fees. These modifications will take effect once they are published online and will apply to all transactions upon their publication. You are therefore invited to regularly check the Terms of Use, and in any case before any transaction. In the case of a temporary policy modification, the period of validity for the modification will be clearly published on the website.
Unless posted otherwise, our fees are indicated in Canadian dollars (CAD).
The user, member, Renter and Owner all recognize that when renting a product through the site, Renters Vine can receive, by virtue of a partnership agreement, affiliation agreement or any other contract, a compensation for having put the parties in contact thus enabling the product rental or the service providing by the user thereof. All accept this source of income for the site and give up challenging Renters Vine responsibility regarding corresponding income.
5. Billing
The (Pricing) page describes and specifies billing conditions
6. Liability of Renters Vine
Disclaimer of warranties. You agree that use of the Site and the Service is entirely at your own risk. The Site and the Service are provided on an “as is” or “as available” basis, without any warranties of any kind. All express and implied warranties, including, without limitation, the warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary rights are expressly disclaimed to the fullest extent permitted by law. To the fullest extent permitted by law, Renters Vine disclaims any warranties for the security, reliability, timeliness, accuracy, and performance of the Site, the Service rental listings, or any rental agreement. To the fullest extent permitted by law, Renters Vine disclaims any warranties for other Services or goods received through or advertised on the Site or the Sites or Service, or accessed through any links on the Site. To the fullest extent permitted by law, Renters Vine disclaims any warranties for viruses or other harmful components in connection with the Site or the Service. Some jurisdictions do not allow the disclaimer of implied warranties. In such jurisdictions, some of the foregoing disclaimers may not apply to you insofar as they relate to implied warranties.
Limitations of liability. Under no circumstances shall Renters Vine be liable for direct, indirect, incidental, special, consequential or exemplary damages (even if Renters Vine has been advised of the possibility of such damages), resulting from your use of the Site or the Service, or resulting from any rental agreement, whether the damages arise from use or misuse of the Site or the Service, from inability to use the Site or the Service, or the interruption, suspension, modification, alteration, or termination of the Site, the Service or member account. Such limitation shall also apply with respect to damages incurred by reason of other Services or products received through or advertised in connection with the Site or the Service or any links on the Site, as well as by reason of any information or advice received through or advertised in connection with the Site or the Service or any links on the Site. These limitations shall apply to the fullest extent permitted by law. In some jurisdictions, limitations of liability are not permitted. In such jurisdictions, some of the foregoing limitation may not apply to you.
7. Member safety and feedback
Renters Vine cannot confirm the identity of each member. The overwhelming majority of Renters Vine Users are trustworthy and well-intentioned. Nevertheless, it’s very important to take the same precautions online as you would offline.
Moderating Members who list an Item for rent and Users who upload or otherwise post Content on the Site are solely responsible for the content they upload and publish under the law and under Renters Vine’s Policies. Renters Vine does not carry out or guarantee the existence of editorial control of the Content published by its Users or Members. Exercising the right to withdraw any Rental Listing or Content that is under dispute does not at all affect the validity, pertinence, quality or legality of any Rental Listing or Content that remains online.
8. Content published on or through the Site.
You understand that all Content posted on, transmitted through, or linked from the Site, are the sole responsibility of the person from whom such Content originated. You are solely responsible for any Content that you post, email or otherwise make available through the Site. You understand that Renters Vine does not control, and is not responsible for Content made available through the Site, and that by using the Site, you may be exposed to Content that is offensive, indecent, inaccurate, illegal, misleading, or otherwise objectionable. Furthermore, the Content available on or through the Site may contain links to other websites that are completely independent of Renters Vine. Renters Vine makes no representation or warranty as to the accuracy, completeness or authenticity of the information contained in any such website. Your linking to any other websites is at your own risk. You agree that you must evaluate, and bear all risks associated with, the use of any Content, that you may not rely on the Content, and that under no circumstances will Renters Vine be liable for any Content or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed or otherwise made available on or through the Site. You acknowledge that Renters Vine does not pre-screen or approve Content, but that Renters Vine shall have the right (but not the obligation except as required by law) in its sole discretion to refuse, delete or move any Content that is available through the Site, for violating the letter or spirit of the Terms of Use or for any other reason.
9. Rental Listings and Rental Transactions
1. Description of the Rental Listings describe Items offered for rent. Rental Listings can only include text, documents and images that the Members decide to upload, at their sole responsibility. All the Items listed for rent must be in the appropriate category and the Owner is solely responsible for choosing the category in which they will place the Rental Listing. The Rental Agreement is not our responsibility; it is a document at the disposal of our member. Extra payments related to the rental of an Item, such as delivery, maintenance or other assistance as linked to a particular rental must be clearly indicated in the “description” zone of the Item.
2. Owner Must Have Rights To The Item Offered For Rent The Owner must have either own the Item, or be lawfully allowed to rent the Item which he or she lists for rent.
3. The Owner cannot, in any case, change the price of a transaction, which he or she has already accepted. When accepting a Booking Request, the Owner is committed to charge the price published in the Booking Request.
4. From the moment of the online publication of a Rental Listing for an Item, until the moment the Owner accepts the Reservation Request, the Owner and the potential Renter cannot exchange (whether or not through the Site) their identity, their contact information, the address of the Owner, Renter or Rental Location, their fax or telephone numbers, email address or a web address.
5. Content of Rental Listings Users and members agree not to ask for any form of financial compensation in relation to the use of the Content published on Renters Vine. Renters Vine also has the right to monitor, edit, and partially or totally delete any content found in Rental Listings. Renters Vine has no obligation of diligence with regards to the publication of content.
6. Renters Vine May Publish Rental Listings On Partner Websites You agree that Renters Vine may, in its sole discretion, publish all or part of your Rental Listings on third-party websites. You agree that Renters Vine can use published Content for commercial means (Except personal information – See (Privacy Policy) with third parties.
7. Member Guarantee Regarding Proprietary RightsThe Member guarantees that he or she possesses all the intellectual rights on the Content of the Rental Listings, texts (Title, subtitle, description), and visual elements. The Member also guarantees that he or she possesses the image reproduction rights, right to image and to personality of the Items and persons depicted or otherwise described in the Rental Listing.
10. Taxes, Licenses, and Certifications
Users and Members are solely liable for any taxes resulting from any Rental Agreement or use of our Services or Site.
Whether you are a business entity or individual, or whether you are an Owner or a Renter, you agree that you are solely responsible to determine what taxes, if any, apply to you and to pay any such taxes. Renters Vine recommends that you seek advice from a tax professional.
Depending on the circumstances, such as the number of transactions you conduct, the subject matter of the transaction, licenses or certifications might be applicable to you. You agree that it is your sole responsibility to obtain any licenses or certifications that might be required to conduct a transaction or otherwise use the Services or Site. Renters Vine is not responsible for determining whether or not you should be licensed and/or certified for the use of the Services or Site, or for conducting a transaction. Renters Vine makes no representation or guarantee about licensing or certification of its Users or Members.
11. Modifications
Renters Vine reserves the right, without any limits or restrictions and at its sole discretion, to modify in whole or in part and at any time, its Policies. All changes will be effective once published on the Site. Use of the Site after these changes have been published constitutes your acceptance of the modified Policies. Renters Vine reserves the right to; modify, interrupt, or end at any time any service, without taking responsibility for the consequences resulting from these modifications, interruptions or ending of these services.
12. Use of External Applications
Usage of the application Google Maps is subject to implicit acceptance of the Terms and Conditions for Google Maps (https://maps.google/help/terms_maps.html).
Information on the maps obtained via Google is offered as indications only.
13. Intellectual Property
Renters Vine cannot be aware of all the content published on the site in all the Rental Listings or in the comments. However, Renters Vine commits to remove as quickly as possible any copyright protected material once notified.
The brand Renters Vine is owned by and is fully and exclusively owned by VOOY GROUP CANADA Inc. All graphic elements, design elements, presentations, logos relative to Renters Vine are the exclusive property of VOOY GROUP CANADA Inc. Any reproduction without VOOY GROUP CANADA Inc written authorization is strictly prohibited.
14. User’s control over personal information
VOOY GROUP CANADA Inc. has made a declaration to the Commission of Privacy Protection concerning the storage and treatment of personal information related to the Users. All users have a right to access, modify, correct, and delete any of their personal information, a right which can be used at any time via: VOOY GROUP CANADA Inc Edmonton, Alberta.
15. Renters Vine’s use of User’s materials
When using Renters Vine services, you are requested to provide to us or to other Users information concerning Renters Vine services, including your registration, your Rental Listings and rental transactions, evaluations and comments, your messages or tickets, or any other information you may publish on the Site. You are solely responsible for this information. Renters Vine only acts as a passive intermediary in publishing them online.
By accepting the present Terms of Use and other Renters Vine Policies, you accept to only use the personal information of other Members that is provided to you through the Site, to (a) close a transaction that does not involve unsolicited commercial messages but is only related to Rental Agreement, or (b) use third party services provided via Renters Vine (sequestration, insurance, claims and communications in case of fraud), or (c) for any other use authorized by the User. You agree to use this information in accordance with applicable laws and under these Terms of Use. Subject to the foregoing, you cannot, provide personal information of other Users to third parties without prior written permission by Renters Vine and the corresponding User.
16. Proprietary Rights
Subject to our Privacy Policy, any Content that you transmit to the Site or to us, whether by electronic mail or other means, for any reason, will be treated as non-confidential and non-proprietary. While you might retain all rights in such communications or material, you grant us and our designated licensees a non-exclusive, paid-up, perpetual, and worldwide right to copy, distribute, display, perform, publish, translate, adapt, modify, and otherwise use such material for any purpose regardless of the form or medium (now known or not currently known) in which it is used.
Please do not submit confidential or proprietary information to us unless we have mutually agreed in writing otherwise. We are also unable to accept your unsolicited ideas or proposals, so please do not submit them to us in any circumstance.
We respect the intellectual property of others, and we ask you to do the same. If you or any User of the Site believes its copyright, trademark or other property rights have been infringed by a posting on the Site, you or the User should send a notification to our Designated Agent immediately. To be effective, the notification must include:
1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
2. Identification of the copyrighted work claimed to have been infringed;
3. Information reasonably sufficient to permit us to contact the complaining party, such as address, telephone number and, if available, an electronic mail address at which the complaining party may be contacted;
4. Identification of the material that is claimed to be infringing or to be subject to infringing activity and that is to be removed and information reasonably sufficient to permit us to locate the materials;
5. A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, agent, or the law; and
6. A statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringing.
17. Indemnification
Upon a request by us, you agree to defend, indemnify, and hold Renters Vine and Renters Vine’s Affiliates harmless from all liabilities, claims, and expenses, including attorney’s fees that arise from your use or misuse of Site. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.
18. No agency relationship
Renters Vine and Members or Users are independent parties, acting in its name and for its own purpose. Nothing in this Terms of Use or other Renters Vine Policies shall be deemed to constitute, create, give effect to or otherwise recognize a partnership, agency, joint venture or formal business entity of any kind or create a fiduciary or similar relationship among the parties; and the rights and obligations of the parties shall be limited to those expressly set forth herein.
19. Legal Fees
The user or member accepts to defend and compensate VOOY GROUP CANADA Inc. (including reasonable lawyer fees), its agents, directors, administrators, employees, Owners, and representatives against any request or claim made by a third party, caused by or resulting from a violation or any other act for which the user or member is responsible, that arose from them not upholding the instructions, guarantees and/or obligations contained in the present General Terms of Use, or having violated any law or any regulation of this third party. This includes but is not limited to complaints and legal claims with regards to: infringement or violation of intellectual property rights, libel, calumny or other defamation, privacy rights or “false representation”, publicity rights.
VOOY GROUP CANADA Inc. reserves the right, at its sole discretion, to organize the defense with a lawyer of their choosing, against all legal claims, legal suits or other affairs that request financial compensation from the user or the member.
20. Relationships between Parties
Renters Vine and members or users are independent parties, acting in its name and for its own purpose. The present Terms of Use do not create any relationship of subordination, agency, representation, partnership, brokerage, corporate partnership, employment relationship or franchise between VOOY GROUP CANADA Inc, any user, or member of the site.
21. Applicable Law and Legal Jurisdiction
The present Terms of Use are regulated and interpreted in conformity with Canadian law.
The country of the user and/or the country of the member with whom he or she is dealing with may have applicable laws in regard to their transactions with other users that may be independent of the agreements made with Renters Vine in the Terms of Use, or with the user later on.
The legislation of these countries may have differences with the legislation applicable to the present Terms of Use, including the legislation relative to objects being legally authorized to be offered for rent or rented. There can be additional legal obligations, such as, and without limitations, the obligation of having authorization to offer for rent or rent certain objects, or to record a rental transaction. The users and members are bound to constantly comply with all national and international laws and regulations applicable to the usage of Renters Vine services and to Rental Listings and rental transactions. Renters Vine does not constantly track all the legislations of every country, nor do we constantly track all users or all transactions. What other users do does not mean that Renters Vine has authorized, approved or validated their actions and transactions.
22. Additional Conditions
Renters Vine contains links towards other websites and is not responsible for the confidentiality policies or practices on other websites. When a member or user of Renters Vine clicks on a link that takes them to another site, the member or user is held responsible for reading the confidentiality policies of said website.
Renters Vine is not responsible for interactions between members.
Members of the site can be individuals or professionals.
The titles of the different articles of the Terms of Use are given as pure indications without necessarily defining their content.
You accept that the rights and obligations contained in the present Terms of Use, as well as any other documents that are incorporated into it by way of reference may be freely and rightfully transferred by Renters Vine to a third party in the event of a merger or acquisition or of another event.
In any case, by using the site, you commit to comply with all national and international laws and regulations currently applicable to the use of our services and to your activities on the site. In addition, you recognize specifically and accept that your usage of the site may be qualified as a business in a legal sense. As a business, you are subject to certain specific obligations, such as, and without limitations, registering the business, keeping books and accounting records in compliance with applicable regulations, payment of sales taxes and other applicable taxes, as well as legal dispositions in case of insolvency. In addition, if you have commercial activities on the site, and in particular if you are a professional user, you have to comply with the regulations relative to billing, invoicing, sales, and more generally to all commerce laws and regulations. We recommend you to look for advice from a professional counselor or attorney on these matters.
No derogation to the present Terms of Use will be authorized unless a written authorization is obtained and a new contract is signed by you and Renters Vine
All notifications at your attention will be sent to the email address you provided when signing up to Renters Vine. Messages and notifications are considered received 24 hours after the email has been sent unless we receive a notification stating that the email address is not valid or functioning.